Frequently Asked Questions
Find answers to any questions you may have in mind about our products and tools.
What is 1Play?
1Play is a gaming service including Disney, Nickelodeon, Cartoon Network, and much more. As well as blockbuster titles, it also includes many classics so is suitable for all ages. Usually these games would have purchases or ads - with 1Play? They can be enjoyed within one simple subscription with no limits.
How do I access the games?
If you have an active subscription, you can login via this site and start playing right now. If you don’t have a subscription, you will first be asked to pay, before accessing the games.
Am I eligible to access to 1Play?
You must be over 16 or have received permission from a parent or legal guardian who pays for the subscription.
Is 1Play compatible with my device?
1Play is compatible with all devices! It is designed for the best experience on mobile, so any smartphone with internet connection can start playing
What is covered in my subscription?
Included in your subscription is unlimited access to hundreds of premium games. There are no purchases or ads to interrupt your progress and you can play on as many devices as you like, all at the same time.
Was I informed about the payments?
We immediately inform you via SMS once you start your subscription. We continue to notify you of the on-going cost via SMS every month whilst you are a subscriber. This receipt also contains information on how to stop the subscription and contact us if needed. The payments will also appear on your monthly bill from your phone provider.
How can I cancel my subscription?
You can start or stop anytime - you have received a receipt via SMS with instructions for leaving the service and contacting us. In case you have missed it, you can drop us message via this form and we will stop the regular payments.
How can I contact customer care?
If you still have questions and would like to contact us regarding your portal you can contact us via email: support@cfm.mobi If you have questions about your subscription, please contact your phone provider